Part Sales Represenative

Castle Air Ltd is seeking a Helicopter Parts Sales Representative to join our dynamic team. If you have a knack for customer service and a passion for aviation, this could be your chance to soar to new heights in your career.
Helicopter Parts Sales Representative – Job Description

Key Responsibilities:

• Respond to customer inquiries via phone, email, and in-person regarding parts availability, pricing,
and order status
• Assist customers in identifying the correct parts for their needs
• Provide quotes and follow up on sales leads
• Assist the sales team with preparing sales quotes, reports, proposals, and presentations
• Process sales orders accurately and efficiently
• Coordinate with the Stores team to ensure timely picking, packing, and shipping of orders
• Monitor order status and update customers on delivery times and any potential delays
• Assist in managing stock levels, ordering new parts, and sourcing inventory as needed
• Support marketing efforts by providing input on promotional materials and campaigns
• Maintain up-to-date records of customer interactions and transactions
• Adhere to company health and safety policy
• Adhere to Aviation safety training and reporting
• Reports to the Supply Chain Manager, and Head of Parts Sales

Skills:
• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)